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Candy Company’s “Slack-fill” Practice Deceives Customers

Candy Company’s “Slack-fill” Practice Deceives Customers

What you see is what you get, right?  Not if what you get is obscured by an opaque box.

As reported in Confectionary News, Ferrera Candy has settled a class action lawsuit that accused the candy company of deceiving its customers by routinely under-filling boxes of candy.

The lawsuit claimed that the company, which produces Lemonheads, Trolli and other treats, packages their candy in opaque boxes but leaves 41% slack-fill.  This deficiency, the lawsuit alleged, deceived consumers and was a violation of California’s Consumer Legal Remedies Act, False Advertising and Unfair Competition Laws.

Although Ferrera denied any wrongdoing, it agreed to settle the case for $2.5 million, and agreed to a cash payment for consumers who had purchased that candies between February 21, 2013 and June 21, 2018.  The company also agreed to modify its quality control practices.

This is good news for consumers, especially those with a sweet tooth.

Read the entire article here: https://www.confectionerynews.com/Article/2018/08/02/Ferrara-Candy-pays-2.5m-to-settle-slack-fill-class-action-lawsuit?utm_source=copyright&utm_medium=OnSite&utm_campaign=copyright

Photo by frankie cordoba on Unsplash

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